911 Call Taker: Begin a Life-Saving Public Service

National Public Safety Careers; San Antonio (NM); Sur place; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

health insurance

retirement contributions

paid leave

employee-assistance programs

continuing training

Résumé du poste

National Public Safety Careers seeks a 911 Call Taker to support emergency communications in San Antonio, NM. You will answer incoming calls, gather essential details, and coordinate with dispatch teams to ensure rapid, accurate response.

Strong listening and typing skills are essential for data entry and triage in a high-pressure public safety environment. Responsibilities include confirming locations, relaying information to responders, and maintaining caller privacy while adhering to

Qualifications

• High school diploma or GED required.
• Experience in customer service or call center preferred.
• Strong listening, typing accuracy, and calm communication under pressure.

Responsabilités

• Answer emergency and nonemergency calls with accurate data collection.
• Confirm incident locations and caller details for dispatch.
• Enter information into dispatch software and forward to responders.
• Follow established procedures and maintain caller privacy.

Connaissances

Customer service

Typing

Active listening

Formation

High school diploma or GED

Outils

Dispatch software

Call-processing software

Description du poste

National Public Safety Careers seeks a 911 Call Taker to support emergency communications in San Antonio, NM. You will answer incoming calls, gather essential details, and coordinate with dispatch teams to ensure rapid, accurate response.

Strong listening and typing skills are essential for data entry and triage in a high-pressure public safety environment. Responsibilities include confirming locations, relaying information to responders, and maintaining caller privacy while adhering to