911 Call Taker – Begin a Critical Public Safety Career

Public Safety Dispatch Network; Alice (TX); Sur place; USD 42 000 - 56 000; Plein temps

Résumé du poste

Public Safety Dispatch Network is seeking 911 Call Takers for Orange Grove, TX. You will be the first contact for emergencies, asking focused questions, confirming locations, and documenting details for dispatchers.

Responsibilities include answering calls, verifying information, and entering data into dispatch systems while adhering to training and certifications. Strong listening, typing, and communication skills are essential for success.

Qualifications

• Strong listening comprehension and data-entry accuracy are essential.
• Clear verbal communication with callers is required.
• Ability to follow structured procedures and quick-think in emergencies.
• Experience in customer service or dispatch is helpful but not required.

Responsabilités

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller contact information.
• Identify urgency and nature of incidents using approved questions.
• Enter details into call-processing or dispatch software accurately.

Connaissances

Active listening

Typing accuracy

Verbal communication

Procedural compliance

Formation

High School Diploma or equivalent

Description du poste

Public Safety Dispatch Network is seeking 911 Call Takers for Orange Grove, TX. You will be the first contact for emergencies, asking focused questions, confirming locations, and documenting details for dispatchers.

Responsibilities include answering calls, verifying information, and entering data into dispatch systems while adhering to training and certifications. Strong listening, typing, and communication skills are essential for success.