911 Call Taker: 24/7 Emergency Communications Pro

National Public Safety Careers; Stinson Beach (CA); Presencial; USD 55 000 - 85 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement plan

Paid leave

Employee assistance

Continuing training

Resumo da oferta

National Public Safety Careers is seeking 911 Call Taker opportunities in Stinson Beach, CA. These positions handle emergency and nonemergency lines, verify locations, document details, and relay information to dispatchers.

Training and certification are required and may define the scope of duties. Applicants typically have a high school diploma and strong listening skills, accurate typing, clear verbal communication, and the ability to follow structured procedures.

Qualificações

• High school diploma or equivalent.
• Strong listening comprehension and typing.
• Clear verbal communication and following structured procedures.

Responsabilidades

• Answer emergency calls
• Confirm location and caller’s callback information
• Identify urgency via approved questions
• Enter details into call‑processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Assist distressed callers with essential instructions
• Use language-access resources when needed
• Protect caller privacy and confidential incident information

Conhecimentos

Listening

Typing

Verbal communication

Procedures adherence

Formação académica

High school diploma

Ferramentas

Dispatch software

Descrição da oferta de emprego

National Public Safety Careers is seeking 911 Call Taker opportunities in Stinson Beach, CA. These positions handle emergency and nonemergency lines, verify locations, document details, and relay information to dispatchers.

Training and certification are required and may define the scope of duties. Applicants typically have a high school diploma and strong listening skills, accurate typing, clear verbal communication, and the ability to follow structured procedures.