911 Call Taker: 24/7 Emergency Communications

Public Safety Dispatch Network; Manassa (CO); Sur place; USD 35 000 - 59 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement contributions

Paid leave

Résumé du poste

Public Safety Dispatch Network in Manassa, CO seeks dedicated 911 Call Takers to handle emergency and non-emergency lines with accuracy and calm under pressure. You will verify incident locations, collect caller information, and enter details into call-processing software to support rapid response.

Applicants should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures.

Qualifications

• High school diploma or equivalent required.
• Strong listening comprehension and accurate typing.
• Ability to follow structured procedures and complete required assessments.

Responsabilités

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.
• Use language-access and accessibility resources when needed.
• Provide authorized pre-arrival instructions only within training and certification.

Formation

High school diploma or equivalent

Description du poste

Public Safety Dispatch Network in Manassa, CO seeks dedicated 911 Call Takers to handle emergency and non-emergency lines with accuracy and calm under pressure. You will verify incident locations, collect caller information, and enter details into call-processing software to support rapid response.

Applicants should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures.