911 Call Taker: 24/7 Critical Response & Caller Support

National Public Safety Careers; Ellenburg Center (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

National Public Safety Careers is seeking 911 Call Takers for Ellenburg, NY. The role involves answering emergency and nonemergency calls, confirming locations and contact details, and following structured procedures. You will enter data into dispatch software and forward information promptly to the appropriate team.

Some positions may require background checks and training. Applicants should have a high school diploma or equivalent, strong listening and typing skills, and clear verbal

Qualifications

• High school diploma or recognized equivalent required.
• Strong listening comprehension and ability to follow structured procedures.
• Accurate typing and clear verbal communication skills.
• Experience in customer service, public safety preferred but not required.

Responsibilities

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller contact details.
• Use approved questions to determine urgency and nature of the situation.
• Enter information into call-processing or dispatch software accurately.
• Forward incident details promptly to dispatch functions.

Skills

Listening

Typing

Verbal communication

Procedural compliance

Education

High school diploma

Job description

National Public Safety Careers is seeking 911 Call Takers for Ellenburg, NY. The role involves answering emergency and nonemergency calls, confirming locations and contact details, and following structured procedures. You will enter data into dispatch software and forward information promptly to the appropriate team.

Some positions may require background checks and training. Applicants should have a high school diploma or equivalent, strong listening and typing skills, and clear verbal