7B Stand Manager

Mic Glen; Greenville (NC); On-site; USD 46,800 - 57,200; Full time

Benefits offered by this job

Quarterly bonus program

Job summary

Mic Glen is looking for a Stand Manager in Greenville, NC to oversee the operations of the 7 Brew location. The candidate will take charge of team leadership, ensure high customer satisfaction, and manage inventory and staffing.

The ideal applicant will have strong leadership skills, the ability to create positive customer interactions, and be physically capable of handling the demands of the job.

Qualifications

• Ability to create uplifting interactions with customers.
• Must be physically able to lift 50 lbs and stand for hours.
• Proven leadership skills in a fast-paced environment.

Responsibilities

• Oversee daily operations and team performance.
• Manage scheduling while controlling labor costs.
• Ensure health and safety standards compliance.
• Recruit, train, and develop team members.

Skills

Leadership

Customer interaction

Problem solving

Multitasking

Physical stamina

Tools

Microsoft Office Suite

Job description

Job Details

Job Location: 7B 272 - Greenville NC - E Fire Tower Rd – Greenville, NC 27858

Base pay starts at $52,000 annually.

OTHER PAY: Quarterly bonus program

7 Brew is so much more than just a coffee stand. It’s the concept of cultivating kindness and joy with every drink – through our service, speed, quality, energy and atmosphere. It’s contagious and it’s changing the drive‑thru coffee industry. We’re always looking for go‑getters with a love of coffee and people.

Role Overview

The 7Venture Stand Manager assumes full responsibility for their location’s growth, profitable operation and the preservation of 7 Brew’s culture, mission statement, and values. The Stand Manager is the leader of their crew and maintains genuine connections with them and the unique nuances of business at their stand(s).

Responsibilities and Duties

• Become proficient in all Brewista and Shift Lead duties and skill sets.
• Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement.
• Provide regular feedback to each team member on strengths and areas of growth.
• Work with crew’s needs and availability to create a weekly shift schedule, maintaining budgeted cost of labor while ensuring quick wait times and short lines.
• Track and order necessary inventory, small wares, parts, and equipment, while maintaining a low cost of goods sold through eliminating waste and accurate counting.
• Ensure appropriate cash handling, deposits, and change for the stand.
• Work in a self‑sufficient manner and involve the district coach when the situation requires.
• Ensure crew is knowledgeable and meeting all health and safety requirements.
• Always develop new leaders to step into future roles.
• Promptly implement and communicate directives from upper management.
• Thoughtfully delegate tasks to the leadership team and Brewistas to facilitate efficiency and appropriate development.
• Be responsible for hiring, firing and disciplinary actions related to shift leads and baristas.

Qualifications

• Create and maintain genuine, uplifting interactions with strangers for up to two minutes at a time.
• Work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
• Work outside for prolonged periods, regardless of weather conditions.
• Lift up to 50 lbs.
• Stand comfortably for hours at a time.
• Climb a ladder and use a stepladder.
• Stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand.
• Safely walk in between and around cars in the drive‑thru line.
• Quickly and cleanly operate any position in the stand during peak hours.
• Maintain awareness of the shift’s operations while working a position.
• Assertively and graciously confront coworkers to address operational, procedural, or cultural issues.
• Adapt to problems and implement solutions during stressful situations.
• Effectively manage multiple projects and deadlines.
• Lead and direct multiple personality types under pressure.
• Has proven leadership abilities in a fast‑paced environment with 40+ team members.
• Familiar with Microsoft Office Suite and Email.
• Pass a criminal background check.
• Have and keep a valid driver’s license.