7Brew Manager OH

Anchor Point Management Group; Stow (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Anchor Point Management Group seeks a Stand Manager to oversee a 7 Brew location, driving growth, profitability, and adherence to culture, mission, and values. You will lead the crew, coach, train, and manage administrative duties while reporting to the District Manager.

You will coach, train, and oversee daily operations, maintain health standards, build leaders, and implement directives from upper management to optimize performance and guest experience.

Qualifications

• High school diploma or equivalent is required.
• Flexible scheduling with early mornings, late nights, weekends, and holidays may be needed.
• Available by phone or in person to address stand needs promptly.
• Ability to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Be proficient in Brewista and Shift Lead duties.
• Maintain excellent wait times, cleanliness, and customer interactions through coaching and encouragement.
• Provide regular feedback to team members on strengths and growth areas.
• Create weekly shift schedules, manage labor costs, and ensure quick service.
• Monitor inventory, small wares, and equipment.
• Handle cash deposits and change for the stand.
• Lead team meetings and develop Shift Leads and Brewistas.
• Develop new leaders and communicate directives from upper management.
• Delegate tasks to leadership to promote efficiency and development.

Skills

Leadership

Scheduling

Coaching

Customer service

Cash handling

Inventory management

Health & safety

Team development

MS Office

Education

High school diploma or equivalent

Tools

POS systems

Job description

Position Summary

The Manager assumes full responsibility for his or her location’s growth, profitable operation, and the preservation of 7 Brew’s culture, mission statement, and values.

The Manager is the leader of his or her crew and maintains genuine connections with them and the unique nuances of business at their stand(s).

In addition to scheduled shifts, the Manager is expected to coach, train, perform admin duties, and oversee operations. The Manager reports to his or her District Manager.

Duties and Responsibilities

• Be proficient in all Brewista and Shift Lead duties and skill sets
• Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement
• Provide regular feedback to each team member on strengths and areas of growth
• Work with the crew’s needs and availability to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short lines
• Monitor and maintain necessary inventory, small wares, and equipment
• Ensure appropriate cash handling, deposits, and change for the stand
• Facilitate team bonding and development through regular meetings and events for the Shift Leads and Brewistas
• Take ownership of solutions
• Ensure crew is knowledgeable and meeting all health requirements
• Develop new leaders
• Implement and communicate directives from upper management
• Delegate tasks to the leadership team and Brewistas to facilitate efficiency and appropriate development

Qualifications Knowledge and Skill Requirements

• Work a flexible schedule, which can include early mornings and late nights
• Visit the stand outside of scheduled shifts to coach, observe, train, and perform administrative duties
• Regularly work weekends and be available to work holidays, if necessary
• Be available by phone or in person to promptly address any needs of the stand
• High school diploma or equivalent
• Create and maintain genuine, uplifting interactions
• Work carefully and quickly with hot water and coffee, glass bottles, and dairy products
• Be able to work outside for prolonged periods, in all weather conditions
• Be able to lift up to 50lbs
• Be able to stand comfortably for hours at a time
• Be able to climb a ladder and use a stepladder
• Be able to stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
• Safely walk in between and around cars in the drive thru line
• Safely use a utility knife
• Operate any position in the stand during peak hours
• Maintain awareness of the shift’s operations while working a position
• Be able to address operational, procedural, or cultural issues with team members
• Adapt to problems and implement solutions during stressful situations
• Effectively manage multiple projects and deadlines
• Effectively lead and direct multiple personality types under pressure
• Has proven leadership abilities in a fast-paced environment with 40+ team members
• Beginner-level proficiency in Microsoft Office Suite