5-Star Luxury Front Desk Concierge - Part-Time (Westwood)

Action Property Management; Los Angeles (CA); On-site; USD 26,000 - 37,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

401(k) with company match

Life and disability protection

Paid time off

Holidays

Job summary

Action Property Management seeks a part-time Front Desk Associate for the Beverly West team in Westwood, Los Angeles. You will be the first and last impression for residents and guests, delivering warm, discreet, five-star service and assisting with concierge duties.

Requirements include 18+ years old, 1+ year of customer service, and a polished, professional appearance. Hospitality experience is preferred, with a positive, proactive attitude and strong problem-solving skills.

Qualifications

• Must be over 18 years old and pass a pre-employment background check and drug screening.
• At least 1 year of customer service experience.
• Highschool Diploma/GED or equivalent.
• Hospitality, luxury retail, or fine dining experience is preferred.
• Polished and professional appearance and demeanor.
• Upbeat and positive team player attitude.
• Strong judgment and solutions-oriented.
• Proactive customer service approach.

Responsibilities

• Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.
• Maintain the appearance of the front desk area, lobby, and main elevators.
• Monitor lobby activity and maintain access control.
• Provide concierge services.
• Complete Daily Activity Report
• Answer and direct incoming phone calls. Receive and distribute resident parcels.
• Address resident and guest concerns and questions.
• Demonstrate a strong understanding of the association’s governing documents.

Skills

Customer service

Hospitality experience

Professional appearance

Team player

Problem solving

Communication

Education

High school diploma/GED

Hospitality management students or graduates

Job description

Action Property Management seeks a part-time Front Desk Associate for the Beverly West team in Westwood, Los Angeles. You will be the first and last impression for residents and guests, delivering warm, discreet, five-star service and assisting with concierge duties.

Requirements include 18+ years old, 1+ year of customer service, and a polished, professional appearance. Hospitality experience is preferred, with a positive, proactive attitude and strong problem-solving skills.