4-Diamond Guest Service Host & Cashier

Gun Lake Casino, Inc.; Michigan; On-site; USD 17,000 - 22,000; Full time

Job summary

Gun Lake Casino, Inc. in Wayland, MI is seeking a full-time F&B Host/Cashier. You will greet guests, seat parties, take names for waitlists, ring in orders, and handle cash transactions while maintaining the resort's service standards.

The role requires 18+ years, HS diploma, cash handling experience, TIPS certification, ability to lift up to 50 pounds, and the ability to obtain gaming license. It emphasizes high-volume environment and upsell opportunities.

Qualifications

• Must be 18+ years of age and able to obtain a gaming license.
• Experience in a high-volume service environment is preferred.
• Cash handling experience and accuracy are essential.

Responsibilities

• Greet and seat guests quickly and courteously.
• Take names for a wait and coordinate accurate wait times.
• Ring in carry-out and food cart orders and ensure order accuracy.
• Monitor the dining area and assist bussers and servers as needed.
• Promote, sell, and upsell items in grab-and-go and cart operations.
• Maintain cleanliness and safety; follow all health and safety rules.

Skills

Cash handling

Guest service

Alcohol awareness

Communication

POS/register

Time management

Upselling

Attention to detail

Education

High School Diploma or GED

Job description

Gun Lake Casino, Inc. in Wayland, MI is seeking a full-time F&B Host/Cashier. You will greet guests, seat parties, take names for waitlists, ring in orders, and handle cash transactions while maintaining the resort's service standards.

The role requires 18+ years, HS diploma, cash handling experience, TIPS certification, ability to lift up to 50 pounds, and the ability to obtain gaming license. It emphasizes high-volume environment and upsell opportunities.