Elite Banquet Server: High-Volume Casino Events

Gun Lake Tribe; Michigan; On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee dining discounts

Job summary

Gun Lake Casino Resort in Wayland, MI seeks an attentive Banquet Server to deliver AAA 4-Diamond service across all F&B venues. You will take accurate orders, ensure prompt delivery, and maintain tables while assisting guests with menu details and promotions.

You must be 18+, have 2+ years of high-volume serving experience, and hold or obtain a TIPS certification and gaming license. On-call, on-site role with a strong emphasis on guest satisfaction.

Qualifications

• Must be 18+ years of age.
• High School Diploma or equivalent.
• At least two years of serving experience in a fast-paced, high-volume restaurant.
• Effective written and verbal communication.
• Strong time management with minimal supervision.
• Detail-oriented with strong organizational skills.
• Ability to work independently or in a team.
• TIPS Alcohol Awareness certification (training provided if not certified).
• Must be able to obtain a gaming license with the Gun Lake Tribal Gaming Commission.

Responsibilities

• Provide AAA 4-Diamond customer service across F&B venues.
• Take and input accurate food and beverage orders; ensure prompt delivery.
• Pre-bus tables by removing dirty plates and silverware.
• Assist Guests with questions about menu, features, and promotions.
• Coordinate with back-of-house for order accuracy and accommodations.
• Deliver food and beverages to Guests in a timely manner.
• Maintain cleanliness and table appearance; stock as needed.
• Comply with safety, sanitation, and alcohol service policies.

Skills

Customer service

Time management

Communication skills

Attention to detail

Teamwork

Alcohol awareness (TIPS)

Gaming license eligibility

Physical stamina

Independent work

Education

High School Diploma or equivalent

Job description

Gun Lake Casino Resort in Wayland, MI seeks an attentive Banquet Server to deliver AAA 4-Diamond service across all F&B venues. You will take accurate orders, ensure prompt delivery, and maintain tables while assisting guests with menu details and promotions.

You must be 18+, have 2+ years of high-volume serving experience, and hold or obtain a TIPS certification and gaming license. On-call, on-site role with a strong emphasis on guest satisfaction.