F&B Server — 4-Diamond Guest Experience Leader

Gun Lake Casino Resort; Michigan; On-site; USD 17,000 - 25,000; Full time

Job summary

Gun Lake Casino Resort in Michigan seeks a Food Server to deliver AAA 4-Diamond service across all Food & Beverage venues. You will take orders, input accurately, and ensure prompt delivery of food and beverages with courtesy. Pre-bus tables and maintain a polished dining area throughout shifts.

Knowledge of the menu, specials, and allergen considerations, plus strong guest communication are essential. Prior serving experience (2+ years) and TIPS certification are preferred for responsible

Qualifications

• Minimum 2 years of serving in a fast-paced, high-volume environment.
• Ability to communicate effectively with guests and team members.
• Knowledge of menu items, features, and upsell opportunities.
• Must maintain safety and responsible alcohol service standards (TIPS).

Responsibilities

• Greet guests promptly and provide AAA 4-Diamond level service.
• Take and input accurate food and beverage orders; ensure timely delivery.
• Pre-bus tables and maintain table cleanliness throughout shift.
• Explain menu items and specials; accommodate allergen considerations.
• Communicate with back-of-house to ensure order accuracy.
• Perform side-work and maintain assigned station cleanliness.

Skills

Customer service

Upselling

Communication

Alcohol service knowledge

Education

High School Diploma

Job description

Gun Lake Casino Resort in Michigan seeks a Food Server to deliver AAA 4-Diamond service across all Food & Beverage venues. You will take orders, input accurately, and ensure prompt delivery of food and beverages with courtesy. Pre-bus tables and maintain a polished dining area throughout shifts.

Knowledge of the menu, specials, and allergen considerations, plus strong guest communication are essential. Prior serving experience (2+ years) and TIPS certification are preferred for responsible