2nd Shift Service Writer: Fleet Maintenance Coordinator

Amerit Fleet Solutions; Seattle (WA); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Weekly Pay

Benefits Start Fast

401(k) Match

Paid Time Off

Safety Reimbursement

Training Through Amerit University

ASE Certification Program

Employee Referral Program

Employee Recognition

Employee Assistance Program (EAP)

Employee Discounts

ERGs

Job summary

Amerit Fleet Solutions is hiring a Service Writer for the 2nd shift in Seattle, WA (Tukwila area). The role focuses on scheduling, customer communications, and KPI tracking for maintenance and repairs at on-site facilities.

Typical schedule is Monday–Friday, 2:00pm–10:30pm, with weekly pay and full benefits starting within 30 days. Ideal candidates have 3+ years in automotive/technical roles, strong data management and customer service skills, and experience with fleet maintenance systems and BI

Qualifications

• 3+ years of automotive/technical experience required.
• Experience in fleet maintenance or industrial maintenance.
• Demonstrated experience in providing a high level of customer service.
• Understanding of service intervals and standard repair times.

Responsibilities

• Supports the Fleet Manager in day-to-day operations for on-site and satellite locations.
• Schedules routine, preventative, and emergency maintenance using a computerized maintenance management system.
• Partners with customer CMAs to ensure timely service updates and repairs.
• Monitors repairs from scheduling to completion, including time, parts, and invoicing considerations.
• Communicates with equipment owners, technicians, managers, and suppliers to reduce downtime.
• Maintains due dates for preventive and predictive maintenance to ensure compliance and timely scheduling.
• Builds weekly KPI summaries and reports on repairs, cycle times, and PM completions.
• Develops metrics to drive efficiency and process improvements across the business.

Skills

Service writer experience

Fleet maintenance

Data management

Customer service

BI platforms

Excel

PowerPoint

Outlook

Tools

Fleet Management System (FMS)

Excel

PowerPoint

Outlook

Job description

Amerit Fleet Solutions is hiring a Service Writer for the 2nd shift in Seattle, WA (Tukwila area). The role focuses on scheduling, customer communications, and KPI tracking for maintenance and repairs at on-site facilities.

Typical schedule is Monday–Friday, 2:00pm–10:30pm, with weekly pay and full benefits starting within 30 days. Ideal candidates have 3+ years in automotive/technical roles, strong data management and customer service skills, and experience with fleet maintenance systems and BI