2nd Shift Rooms Control & Inventory Coordinator

Career Site Brand; Florida; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Matching 401K

EAP – Employee Assistance Program

PTO - Paid Time Off

Travel Benefits, Discounts & FREE Vaca

Free Vacations through ClubGo Program

Tuition Reimbursement & Continuing Edu

Continuing Education Courses

Outstanding Company Culture

Job summary

Holiday Inn Club Vacations is seeking an Inventory Coordinator for our Kissimmee resort operations. This role coordinates unit inventory activity between Resorts Operations and Inventory Management and serves as the main contact for Front Desk Agents on inventory questions.

The position is on-site in Kissimmee, FL with a 2nd shift from 3:30pm to midnight. Responsibilities include coordinating room status, assisting with complex moves, monitoring Out of Order units, tracking occupancy, processing

Qualifications

• Must support and direct Front Desk specialists to achieve departmental objectives.
• Able to prioritize tasks and workloads in order of importance.
• An ability to build rapport and trust quickly with colleagues.
• Create an environment oriented to trust, open communication, creative thinking and cohesive team effort.
• This job requires extreme accuracy and good customer service skills; some judgment is needed in handling owner and guest situations.

Responsibilities

• Coordinate room status and inventory control issues with Housekeeping, Engineering, Inventory Management, Resort Services and other departments, as necessary.
• Assist Front Desk, Resort Service team members with complex room moves and/or other inventory management issues.
• Monitor and update the status of all Out of Order and Out of Service units to insure optimum inventory available for sale.
• Monitor occupancy, arrival and departure levels for changes from forecast and inform Management of potential staffing changes needed.
• Process all express checkouts in order to allow the front desk management staff to work with desk clerks, as necessary, to expedite a higher level of customer service.
• Handle all troublesome registration and checkout transactions to allow the desk clerks to focus on processing standard transactions in greater volume.

Skills

Customer service

Prioritization

Communication

Teamwork

Relationship building

Accuracy

Judgment

Education

High school diploma or GED

Tools

Timeshare Ware

Job description

Holiday Inn Club Vacations is seeking an Inventory Coordinator for our Kissimmee resort operations. This role coordinates unit inventory activity between Resorts Operations and Inventory Management and serves as the main contact for Front Desk Agents on inventory questions.

The position is on-site in Kissimmee, FL with a 2nd shift from 3:30pm to midnight. Responsibilities include coordinating room status, assisting with complex moves, monitoring Out of Order units, tracking occupancy, processing