2nd Shift Front Desk Supervisor – Guest Services Leader

Slhosp; Wisconsin; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k) with company match

Flexible scheduling

On-the-job training

Paid Time Off

Travel discounts

Job summary

S&L Hospitality is seeking a dedicated 2nd Shift Front Office Supervisor for their Sleep Inn & Suites located in Lancaster, WI. This leadership position involves overseeing the front desk operations, training staff, and ensuring guest satisfaction. Candidates should possess a high school diploma, leadership experience in hospitality, and strong communication skills.

The role offers eligibility for 401(k) with company match, flexible scheduling, and growth opportunities within the company. Join a team that values culture and relationships!

Qualifications

• Minimum of 2 years of experience in a front office or guest service role.
• At least 1 year in a supervisory or leadership position.
• Ability to lift up to 25 pounds.

Responsibilities

• Assist the General Manager with front office schedules.
• Handle guest inquiries and complaints.
• Conduct training for front desk team members.
• Ensure compliance with brand standards.

Skills

Customer service skills

Communication skills

Problem-solving

Leadership

Proficiency in front desk software

Education

High school diploma or equivalent

Degree in hospitality management or related field

Tools

SkyTouch

Choice Advantage

Microsoft Office Suite

Job description

S&L Hospitality is seeking a dedicated 2nd Shift Front Office Supervisor for their Sleep Inn & Suites located in Lancaster, WI. This leadership position involves overseeing the front desk operations, training staff, and ensuring guest satisfaction. Candidates should possess a high school diploma, leadership experience in hospitality, and strong communication skills.

The role offers eligibility for 401(k) with company match, flexible scheduling, and growth opportunities within the company. Join a team that values culture and relationships!