2nd Shift Fleet Supervisor: Dispatch & Team Leadership

AAA Club Alliance; Lexington (KY); On-site; USD 49,000 - 68,000; Full time

Benefits offered by this job

Medical, Dental and Vision Coverage

401(k) plan with company match

Paid Time Off

8 Paid Holidays

Tuition Reimbursement

Free AAA Membership

Job summary

AAA Club Alliance is seeking an experienced Fleet Supervisor for 2nd shift in Lexington, KY. You will manage day-to-day operations alongside the Fleet Manager, supervising RA Club Fleet drivers, dispatch and administrative staff to ensure coverage for members and high-quality service.

The role requires leadership experience, a relevant associate degree, and a valid driver's license. You will guide performance, handle escalated issues, and work to meet safety and regulatory standards while

Qualifications

• 5+ years in automotive/dispatch or high-volume customer service/sales
• 1+ years of leadership or supervisory experience
• Completion of IITR or battery training programs per company standards
• Valid state driver's license and licensing requirements

Responsibilities

• Supervise RA Club Fleet drivers, dispatch and staff to meet staffing and sales goals
• Coach and train drivers; maintain time records and schedules
• Ensure fleet vehicles are safe and properly maintained
• Coordinate with RA Dispatch and Training for day-to-day decisions
• Handle escalated customer concerns and maintain AAA quality standards
• Assist in budgeting, cost control and resource utilization

Skills

Leadership

Customer service

Coaching

Driver's license

Dispatch operations

Education

Associate degree in business/organizational management

Job description

AAA Club Alliance is seeking an experienced Fleet Supervisor for 2nd shift in Lexington, KY. You will manage day-to-day operations alongside the Fleet Manager, supervising RA Club Fleet drivers, dispatch and administrative staff to ensure coverage for members and high-quality service.

The role requires leadership experience, a relevant associate degree, and a valid driver's license. You will guide performance, handle escalated issues, and work to meet safety and regulatory standards while