2nd Shift Dispatcher — Multi-State Service Liaison

Roto-Rooter; Glen Burnie (MD); Vor Ort; USD 26.000 - 29.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Training

Life Insurance

Matching 401K Retirement Savings Plan

Tuition Reimbursement

Profit Sharing

Zusammenfassung

Roto-Rooter is hiring a Dispatcher for the 2nd shift in the Baltimore area. The role focuses on driving sales by efficiently dispatching service technicians for sewer and drain, water restoration, and plumbing-related work. The position offers opportunity for advancement within a national brand, with competitive pay.

Hourly pay ranges from $19.00 to $21.00, depending on experience. Benefits are included, and bilingual skills are a plus.

Qualifikationen

• Ability to multi-task in a fast-paced environment.
• AS400 knowledge is preferred.
• Excellent customer service skills.
• Speak and write in English clearly and effectively.
• Proficient in Microsoft Word and Excel.

Aufgaben

• Serve as liaison between field service technicians and customers.
• Distribute jobs to field service technicians.
• Manage the workload of service technicians in a multi-state region.
• Inform customers of the arrival status of the technician.
• Relay necessary job details to the service technician.
• Resolve customer service concerns.

Kenntnisse

Multitasking

Bilingual

Customer service

Communication

Tools

AS400

Microsoft Word

Excel

Jobbeschreibung

Roto-Rooter is hiring a Dispatcher for the 2nd shift in the Baltimore area. The role focuses on driving sales by efficiently dispatching service technicians for sewer and drain, water restoration, and plumbing-related work. The position offers opportunity for advancement within a national brand, with competitive pay.

Hourly pay ranges from $19.00 to $21.00, depending on experience. Benefits are included, and bilingual skills are a plus.