Life Sciences Operations Specialist I – Time-Critical Logistics

Airspace; Carlsbad (CA); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health, Vision & Dental

401K

Training reimbursements

Hybrid/Remote flexibility

Job summary

Airspace, based in Carlsbad, CA, is seeking an entry-level Operations Specialist to manage time-sensitive freight orders on our Airspace platform. You will provide proactive customer updates, navigate airline bookings, and coordinate driver coverage across multiple systems.

This role emphasizes accuracy, speed, and clear communication with customers and partners. Ideal candidates will handle inbound/outbound inquiries, meet performance metrics, and grow within a dynamic, mission-driven logistics

Qualifications

• Entry-level position with increasing performance expectations.
• Strong communication and organizational skills required.
• Ability to manage multiple tasks and respond quickly to updates.

Responsibilities

• Operate the Airspace platform to set up new orders and track milestones.
• Provide proactive updates to customers on delays or changes.
• Resolve issues using available training and escalation procedures.
• Handle inbound/outbound communications via email, phone, and text.
• Meet minimum metrics for responsiveness and service quality.

Skills

Communication

Problem solving

Multitasking

Attention to detail

Customer service

Job description

Airspace, based in Carlsbad, CA, is seeking an entry-level Operations Specialist to manage time-sensitive freight orders on our Airspace platform. You will provide proactive customer updates, navigate airline bookings, and coordinate driver coverage across multiple systems.

This role emphasizes accuracy, speed, and clear communication with customers and partners. Ideal candidates will handle inbound/outbound inquiries, meet performance metrics, and grow within a dynamic, mission-driven logistics