24/7 Security Operations Center Operator

DK Security; Lansing (MI); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Sick Days

Job summary

DK Security is seeking qualified professionals to join our Central Control team, supporting State of Michigan facilities. Operators work with State personnel and report to Central Control leadership to provide security services.

DTMB Central Control is a 24/7/365 operation that monitors life-safety systems and coordinates emergency response. Central Control handles security inquiries, after-hours support, and maintains equipment.

Qualifications

• Intermediate computer skills; MS Office, email, internet.
• Must be 18+, high school diploma or GED.
• Pass a drug screen at hire and randomly thereafter (incl. marijuana).
• No felony convictions; no disqualifying offenses per policy.
• Able to sit/stand/walk 8–12 hours; lift at least 50 lbs.
• CPR/First Aid/AED certified or willing to become.
• Clear vision; able to hear in loud environments.
• Able to use a smartphone and computer for emails and training.
• Fluent reading/writing/speaking English.

Responsibilities

• Receive and process emergency information and requests.
• Initiate emergency response efforts according to procedures.
• Coordinate responses with law enforcement, dispatchers, fire and EMS.
• Draft and send emergency communications and after-action reports.
• Utilize security systems to monitor and facilitate response.
• Other duties as assigned.

Skills

Computer literacy

Customer service

De-escalation

Communication

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Email

Internet

Job description

DK Security is seeking qualified professionals to join our Central Control team, supporting State of Michigan facilities. Operators work with State personnel and report to Central Control leadership to provide security services.

DTMB Central Control is a 24/7/365 operation that monitors life-safety systems and coordinates emergency response. Central Control handles security inquiries, after-hours support, and maintains equipment.