24/7 Security Officer — Frontline Guest Safety & Dispatch

Bally's Corporation; Lincoln (RI); On-site; USD 22,000 - 31,000; Full time

Job summary

Bally's Lincoln Casino Resort in Lincoln, RI, seeks a Security Officer to monitor entrances, perform ID checks, operate the dispatch center, and maintain logs and badges. The role requires roving patrols, guest assistance, and strict adherence to state law.

Staff may rotate shifts and work in varied environments, including exposure to potentially hazardous conditions. The position emphasizes vigilance, collaboration with multiple departments, and accurate record-keeping to ensure guest and staff

Responsibilities

• Strategically posted at the facility’s three entrances 24 hours a day to observe guests entering and departing.
• Check identification of individuals entering Twin River in compliance with Rhode Island state law.
• Staff the Security Dispatch Center 24 hours a day and coordinate responses using Surveillance, Fire/EMS, Police and other departments.
• Maintain CAD (computer aided dispatch) log for all calls for service.
• Staff the Card and Destruction Room daily; inspect and cancel all cards and dices removed from the gaming floor and log all entries.
• Staff the Badging Office and create/modify the C-Cure badges for staff, vendors, and visitors; monitor surveillance cameras.
• Possess extensive knowledge of all Twin River Casino’s facilities.
• Assist guests by providing information and services or directing guests to the appropriate source for assistance.
• Rove self-parking lots, valet, exterior of casino, and issue temporary badges as needed.
• Report hazardous, dangerous, or unsafe conditions to security immediately.
• Cannot act as current law enforcement security officers or assist with disturbances or arrests.
• Perform other duties as assigned by supervisor.

Job description

Bally's Lincoln Casino Resort in Lincoln, RI, seeks a Security Officer to monitor entrances, perform ID checks, operate the dispatch center, and maintain logs and badges. The role requires roving patrols, guest assistance, and strict adherence to state law.

Staff may rotate shifts and work in varied environments, including exposure to potentially hazardous conditions. The position emphasizes vigilance, collaboration with multiple departments, and accurate record-keeping to ensure guest and staff