24/7 Security & Guest Services Officer

Bally's Tiverton; Tiverton (RI); On-site; USD 42,000 - 54,000; Full time

Job summary

Bally's Tiverton in Rhode Island is seeking a Security Officer to monitor entrances 24/7, verify guest IDs, staff the security dispatch center, and manage surveillance for non-gaming areas. The role includes maintaining CAD logs, overseeing the badge and destruction room, and assisting guests with information and directions.

Requirements include Rhode Island Driver Operator License, RI Gaming License, being at least 18 years old, and the ability to work overnights.

Qualifications

• Rhode Island Driver Operator License.
• Rhode Island Department of Business Regulations Gaming License.
• Ability to read and write English.
• Minimum of 18 years old.
• Ability to work overnight shifts.
• Prior customer service experience preferred.

Responsibilities

• Observe guests entering and departing the property.
• Check identification of individuals entering the facility.
• Staff the Security Dispatch Center 24 hours a day and respond to communications.
• Maintain CAD log for all calls for service.
• Staff the Card and Destruction Room and manage badge/card logs.
• Create/modify badges for staff, vendors, and visitors.
• Assist guests by providing information or directing to the appropriate source.
• May rove self-parking lots, valet, and exterior areas.
• Report hazardous or unsafe conditions to security immediately.
• Perform other duties as assigned by supervisor.

Job description

Bally's Tiverton in Rhode Island is seeking a Security Officer to monitor entrances 24/7, verify guest IDs, staff the security dispatch center, and manage surveillance for non-gaming areas. The role includes maintaining CAD logs, overseeing the badge and destruction room, and assisting guests with information and directions.

Requirements include Rhode Island Driver Operator License, RI Gaming License, being at least 18 years old, and the ability to work overnights.