24/7 Security & Access Control Associate

Carvana; Salt Lake City (UT); On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with company match

Vehicle discounts

Pet benefits

Wellness program

Career development

Job summary

Carvana is seeking a Safe and Secure Associate in Salt Lake City to safeguard people, assets and inventory at our facility. You’ll manage gate flow, respond to incidents, and enforce safety protocols while delivering service with a positive attitude.

Ideal candidates have 1–2 years in customer service, strong communication, and the ability to multitask in a fast-paced environment. This full-time role participates in a 24/7 operation with comprehensive benefits.

Qualifications

• 1-2 years of experience within a customer service environment
• Strong verbal and written communication skills
• Proven track record of strong decision-making in a complex environment
• Ability to relate well with others and establish strong working relationships
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
• Ability to handle conflict situations in a positive way

Responsibilities

• Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates.
• You will be the face of Carvana to our associates, our vendors, and anyone visiting a site.
• Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue.
• Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns.
• Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you.
• Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components.
• Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed.
• De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, “we are all in this together”.
• Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot.
• Utilize our Safe and Secure Application (SAS App) and RFID Technology.
• Deliver a service first approach in everything you do.
• Make a difference by exemplifying our Carvana values.

Skills

Verbal & written communication

Decision making

Relationship building

Multitasking

Conflict resolution

Job description

Carvana is seeking a Safe and Secure Associate in Salt Lake City to safeguard people, assets and inventory at our facility. You’ll manage gate flow, respond to incidents, and enforce safety protocols while delivering service with a positive attitude.

Ideal candidates have 1–2 years in customer service, strong communication, and the ability to multitask in a fast-paced environment. This full-time role participates in a 24/7 operation with comprehensive benefits.