Security & Safety Associate — Gate & Incident Response

Carvana; Arizona; On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401K with company match

Student loan payments

Vehicle discounts

Benefits for your pets

Wellness program

Career development

Job summary

Carvana is seeking a Safe and Secure Associate to protect associates, customers and assets at our facility. You will manage gate movements, greet visitors, and uphold egress and digress procedures while ensuring inventory control.

This full-time role offers competitive wages and comprehensive benefits. You will be trained in life-saving measures (CPR, AED) and use the SAS App and RFID tech to support secure operations across the Inspection Center and yard.

Qualifications

• 1–2 years of experience in a customer service environment.
• Strong verbal and written communication skills.
• Proven track record of strong decision-making in a complex environment.
• Ability to relate well with others and build relationships.
• Ability to organize, plan, and execute multiple tasks in a fast-paced setting.
• Ability to handle conflict situations in a positive way.

Responsibilities

• Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates.
• Be the face of Carvana to our associates, our vendors, and anyone visiting a site.
• Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue.
• Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns.
• Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you.
• Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components.
• Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed.
• Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot.
• Utilize our Safe and Secure Application (SAS App) and RFID Technology.
• Deliver a service first approach in everything you do.
• Make a difference by exemplifying our Carvana values.

Skills

Verbal communication

Written communication

Decision making

Relationship building

Time management

Conflict resolution

Customer service

Tools

CCTV systems

RFID technology

Card access systems

SAS App

Job description

Carvana is seeking a Safe and Secure Associate to protect associates, customers and assets at our facility. You will manage gate movements, greet visitors, and uphold egress and digress procedures while ensuring inventory control.

This full-time role offers competitive wages and comprehensive benefits. You will be trained in life-saving measures (CPR, AED) and use the SAS App and RFID tech to support secure operations across the Inspection Center and yard.