24/7 NOC Operator — Data Center & Automation Specialist

The University of Kansas; Lawrence (KS); On-site; USD 49,000 - 54,000; Full time

Job summary

The University of Kansas seeks a Network Operations Center (NOC) operator to monitor and manage enterprise systems, job scheduling platforms, and data center infrastructure. The role ensures production workloads run continuously, handling job exceptions and documenting processes.

Responsibilities include automation workflow development, schedule integrity, incident management, and disaster recovery support. On-site with standby rotations and collaboration across IT teams.

Qualifications

• High School Diploma or GED with 2+ years in enterprise monitoring.
• 2+ years monitoring in an enterprise atmosphere.
• 2+ years of customer service experience.
• Demonstrated strong written communication skills.

Responsibilities

• Develops, maintains and implements automation workflows to streamline university processes.
• Maintains production schedules and communicates deadlines and status updates.
• Monitors data center and enterprise network health and responds to incidents.
• Troubleshoots incidents, escalates when needed, and coordinates with IT teams.

Skills

Monitoring

Customer service

Written communication

Education

High School Diploma or GED

Tools

Automic Scheduler

Job scheduling tools

PGP encryption

SSL certificates

Linux/Windows servers

Scripting (Perl/Bash)

Job description

The University of Kansas seeks a Network Operations Center (NOC) operator to monitor and manage enterprise systems, job scheduling platforms, and data center infrastructure. The role ensures production workloads run continuously, handling job exceptions and documenting processes.

Responsibilities include automation workflow development, schedule integrity, incident management, and disaster recovery support. On-site with standby rotations and collaboration across IT teams.