24/7 NOC Analyst - Incident Response & Monitoring

TEKsystems; Westerville (OH); Sur place; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability insurance

Paid time off

Résumé du poste

TEKsystems in Columbus, OH is seeking an IT Fusion Center Analyst for 24/7 monitoring of enterprise applications, infrastructure, and critical business processes. You will act as the eyes and ears of IT, proactively identifying incidents, monitoring alerts, and coordinating incident response to ensure rapid escalation during production issues.

You will use Splunk, ServiceNow, Dynatrace, SolarWinds and similar tools to reduce MTTR and MTTD while communicating effectively with business and

Responsabilités

• Monitor enterprise applications, infrastructure, and critical business processes 24/7.
• Identify incidents, monitor alerts, and coordinate incident response activities.
• Ensure rapid escalation and communication during production issues.
• Leverage monitoring tools to reduce MTTD and MTTR.

Description du poste

TEKsystems in Columbus, OH is seeking an IT Fusion Center Analyst for 24/7 monitoring of enterprise applications, infrastructure, and critical business processes. You will act as the eyes and ears of IT, proactively identifying incidents, monitoring alerts, and coordinating incident response to ensure rapid escalation during production issues.

You will use Splunk, ServiceNow, Dynatrace, SolarWinds and similar tools to reduce MTTR and MTTD while communicating effectively with business and