24/7 Monitoring Center Dispatcher

WAYNE ALARM SYSTEMS; Lynn (MA); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Company events

Flexible work environment

Team-building activities

Job summary

WAYNE ALARM SYSTEMS is looking for experienced Call Center Operators to join our 24/7 Monitoring Center in Lynn, Massachusetts. The role demands monitoring alarms and ensuring the safety of customers by responding to emergencies.

Operators will engage with authorities and maintain high service levels while multitasking effectively. The role is in-person on night shifts, offering an hourly pay starting from $18.00.

Qualifications

• Ability to monitor and interpret data from alarm signals.
• Experience with customer service and handling emergency situations.
• Ability to work in a high-stress environment and multitask.

Responsibilities

• Monitor incoming alarms and respond appropriately.
• Assist in testing alarm systems with technicians.
• Communicate effectively with subscribers and authorities.

Skills

Data interpretation

Telephone communication

Time management

Problem-solving

Teamwork

Stress management

Job description

WAYNE ALARM SYSTEMS is looking for experienced Call Center Operators to join our 24/7 Monitoring Center in Lynn, Massachusetts. The role demands monitoring alarms and ensuring the safety of customers by responding to emergencies.

Operators will engage with authorities and maintain high service levels while multitasking effectively. The role is in-person on night shifts, offering an hourly pay starting from $18.00.