24/7 Hospital PBX & Communications Operator

Baptist Health; Lexington (AL); Vor Ort; USD 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Disability Insurance

Tuition Reimbursement

Maternity/Paternity Leave

Paid Time Off

Bereavement Leave

PTO Sell Back

PTO Donation

Emergency Assistance

Retirement Match

Zusammenfassung

Baptist Health in Lexington, Alabama, is seeking a PBX Operator for full-time shift work. You will be the hospital's central communications hub, answering and directing calls for patients, visitors, and staff, and supporting 24/7 operations.

Responsibilities include greeting visitors, responding to emergencies, processing work orders, and maintaining accurate documentation while using hospital phone and paging systems.

Qualifikationen

• High school diploma or GED.

Aufgaben

• Answer and direct incoming calls while providing exceptional customer service to patients, visitors, and staff.
• Greet and assist visitors with professionalism, courtesy, and accurate information.
• Respond promptly to emergency alarms, codes, and other critical communications.
• Process work orders and maintain accurate documentation.
• Utilize hospital communication systems efficiently while maintaining technical proficiency.
• Follow hospital safety policies, emergency procedures, and patient safety standards.

Kenntnisse

Customer service

Phone systems

Professional communication

Emergency response

Ausbildung

High school diploma

Tools

PBX switchboard

Jobbeschreibung

Baptist Health in Lexington, Alabama, is seeking a PBX Operator for full-time shift work. You will be the hospital's central communications hub, answering and directing calls for patients, visitors, and staff, and supporting 24/7 operations.

Responsibilities include greeting visitors, responding to emergencies, processing work orders, and maintaining accurate documentation while using hospital phone and paging systems.