24/7 Front Desk Lead — Resident Services

FirstService Residential; Nashville (TN); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision plans

401k with company match

Paid holiday and time-off benefits

Job summary

A residential services company in Nashville is seeking a dedicated associate for customer service roles, requiring strong leadership and communication skills. The role involves emergency response, maintenance of service quality, and adherence to policies in various residential properties. Candidates should have a high school diploma and two years of supervisory experience. In return, the company offers comprehensive benefits alongside a variable shift pattern, making it essential to have open availability.

Qualifications

• Must possess strong leadership and communication skills.
• Two to three years of supervisory experience preferred.
• Must be detail oriented and able to multi-task.

Responsibilities

• Assists in vacation and sick time coverage.
• Responsible for quality customer service presentation.
• Responds to emergency situations in a timely manner.

Skills

Leadership

Communication

Time Management

Customer Service

Multi-language fluency

Education

High school diploma or equivalency

Bachelor’s degree in Hospitality Management

Tools

Microsoft Office Applications

Job description

A residential services company in Nashville is seeking a dedicated associate for customer service roles, requiring strong leadership and communication skills. The role involves emergency response, maintenance of service quality, and adherence to policies in various residential properties. Candidates should have a high school diploma and two years of supervisory experience. In return, the company offers comprehensive benefits alongside a variable shift pattern, making it essential to have open availability.