Night Front Desk Attendant — 11pm to 7am Shift

FirstService Residential; Minneapolis (MN); On-site; USD 26,000 - 28,000; Full time

Job summary

FirstService Residential is seeking a Desk Attendant to deliver exceptional customer service to residents, guests, and vendors while maintaining a professional front desk presence on site. You will respond promptly to inquiries, manage reservations, and assist with daily property operations.

The role requires a high school diploma (associate/bachelor’s preferred), strong communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma required; associates or bachelor’s preferred.
• Experience in customer service or service industry.
• Proficient in Microsoft Office.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.
• Reliable, punctual, and discreet.

Responsibilities

• Maintain front desk professional presence.
• Serve residents, guests, vendors and contractors.
• Respond to inquiries and resolve issues promptly.
• Record amenities reservations and manage packages.
• Adhere to safety procedures.
• Communicate with Desk Attendant Supervisor.
• Support property operations during shifts.

Skills

Customer service

Front desk

Communication

Attendance

Microsoft Office

Team player

Problem solving

Attention to detail

Multitasking

Reliability

Education

High School diploma

Associate or bachelor’s degree (Preferred)

Tools

Excel

Outlook

Word

Office software

Job description

FirstService Residential is seeking a Desk Attendant to deliver exceptional customer service to residents, guests, and vendors while maintaining a professional front desk presence on site. You will respond promptly to inquiries, manage reservations, and assist with daily property operations.

The role requires a high school diploma (associate/bachelor’s preferred), strong communication skills, and the ability to multitask in a fast-paced environment.