24/7 Fire Communications Dispatcher — Life-Saving Coordination

Emergency Telecommunicator Services; Massachusetts; On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Hardwick, MA seeks a Fire Dispatcher to coordinate responses for fires, rescues, and other emergencies. You will receive incident data, alert resources, and maintain communication with responding crews.

The role requires organized information handling, clear radio communication, and following established response plans. Proficiency with computer systems, data entry, maps, and radio protocols is expected; fire dispatch training may be required for certain

Qualifications

• High school diploma or equivalent required.
• Some employers seek fire dispatch training or certification.
• Comfort with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms and hazards.
• Verify incident locations and reported risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability and incident status.
• Relay information about occupants, hazards and changing conditions.
• Process requests for additional resources through established procedures.

Skills

Radio communication

Data entry

Maps

Computer systems

Education

High school diploma

Job description

Emergency Telecommunicator Services in Hardwick, MA seeks a Fire Dispatcher to coordinate responses for fires, rescues, and other emergencies. You will receive incident data, alert resources, and maintain communication with responding crews.

The role requires organized information handling, clear radio communication, and following established response plans. Proficiency with computer systems, data entry, maps, and radio protocols is expected; fire dispatch training may be required for certain