Emergency Fire Dispatcher — 24/7 Critical Communications

Emergency Telecommunicator Services; Manchester-by-the-Sea (MA); Sur place; USD 52 000 - 68 000; Plein temps

Résumé du poste

Emergency Telecommunicator Services in Manchester, MA seeks Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communications with responding crews from a busy dispatch center.

The role requires precise data entry, proficient use of computer systems and radio communications, and adherence to established response plans.

Qualifications

• High school diploma or GED required.
• Comfort with computer systems, maps, and radio communication.
• Fire dispatch certification or EMS training may be required for some assignments.
• Experience in dispatch or communications is a plus.

Responsabilités

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Connaissances

Clear radio communication

Data entry accuracy

Organized information handling

Ability to work under pressure

Formation

High school diploma or GED

Outils

Computer-aided dispatch systems

Radio communication equipment

Description du poste

Emergency Telecommunicator Services in Manchester, MA seeks Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communications with responding crews from a busy dispatch center.

The role requires precise data entry, proficient use of computer systems and radio communications, and adherence to established response plans.