24/7 EMS Dispatcher - Life-Saving Call Center

County Emergency Communications; Casmalia (CA); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Résumé du poste

County Emergency Communications in Casmalia, CA seeks Emergency Medical Dispatchers to handle urgent medical calls, gather incident details, and determine response priorities using approved protocols. This role may require overnight shifts and overtime based on assignment and agency needs.

Qualified applicants typically hold a high school diploma and CPR certification; EMT/paramedic credentials are not universally required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for exact qualifications and accepted certification providers.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Connaissances

CPR certification

Formation

High school diploma or equivalent

Description du poste

County Emergency Communications in Casmalia, CA seeks Emergency Medical Dispatchers to handle urgent medical calls, gather incident details, and determine response priorities using approved protocols. This role may require overnight shifts and overtime based on assignment and agency needs.

Qualified applicants typically hold a high school diploma and CPR certification; EMT/paramedic credentials are not universally required.