24/7 Emergency Medical Dispatcher: Urgent Call Center

911 Emergency Communications; Walnut Grove (MN); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Walnut Grove, MN is seeking Emergency Medical Dispatchers to receive calls, verify locations, and set priorities using approved protocols. This role may require overnight shifts, weekends, and overtime.

Candidates typically need a high school diploma, EMS dispatcher certification if available, CPR may be required, and employer-sponsored training can be offered. The position involves console work with headset and data entry.

Qualifications

• High school diploma or GED required or equivalent.
• Emergency Medical Dispatcher certification preferred before appointment.
• CPR certification may be required; consult vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury and medical emergencies.
• Confirm patient location, callback number and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority using the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Relay information to responders and follow protocols.

Skills

Call handling

Situation assessment

Coordination

Communication

Education

High school diploma or GED

Emergency Medical Dispatcher certification

CPR certification (preferred)

Tools

Agency-approved dispatch system

Headset/computer console

Job description

911 Emergency Communications in Walnut Grove, MN is seeking Emergency Medical Dispatchers to receive calls, verify locations, and set priorities using approved protocols. This role may require overnight shifts, weekends, and overtime.

Candidates typically need a high school diploma, EMS dispatcher certification if available, CPR may be required, and employer-sponsored training can be offered. The position involves console work with headset and data entry.