Critical EMS Dispatcher: Urgent Medical Calls

Emergency Telecommunicator Services; Walnut Grove (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Continuing education

Job summary

Emergency Medical Dispatcher opportunities in Walnut Grove, CA, gather patient and incident information, establish response priorities, and coordinate emergency medical resources using an agency-approved system.

Depending on training and assignment, dispatchers may provide approved instructions before responders arrive, follow protocols, and document processing for quality reviews. This role may involve overnight shifts, weekends, holidays, rotating schedules, and required overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

Emergency Medical Dispatcher opportunities in Walnut Grove, CA, gather patient and incident information, establish response priorities, and coordinate emergency medical resources using an agency-approved system.

Depending on training and assignment, dispatchers may provide approved instructions before responders arrive, follow protocols, and document processing for quality reviews. This role may involve overnight shifts, weekends, holidays, rotating schedules, and required overtime.