24/7 Emergency Medical Dispatcher — Life-Saving Communications

County Emergency Communications; Burgettstown (Washington County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Burgettstown, PA, is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate responders. You will verify locations, gather crucial details, and guide on-scene actions according to established protocols.

The role may require CPR certification and EMT-related training. Strong communication and accuracy are essential for effective dispatch and patient safety.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Employers may sponsor training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Medical dispatch

Documentation & QA

Education

High school diploma or equivalent

EMD certification (required/preferred)

Job description

County Emergency Communications in Burgettstown, PA, is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate responders. You will verify locations, gather crucial details, and guide on-scene actions according to established protocols.

The role may require CPR certification and EMT-related training. Strong communication and accuracy are essential for effective dispatch and patient safety.