Emergency Medical Dispatcher — Life-Saving Call Center

County Emergency Communications; Vandergrift (Westmoreland County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications seeks emergency medical dispatchers to handle urgent calls in Vandergrift, PA. You will collect patient data, confirm locations, and set response priorities using approved protocols to coordinate EMS resources.

Role involves shift work, potential overnight hours, and adherence to medical dispatch standards. Training and certification requirements vary by assignment and employer.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

County Emergency Communications seeks emergency medical dispatchers to handle urgent calls in Vandergrift, PA. You will collect patient data, confirm locations, and set response priorities using approved protocols to coordinate EMS resources.

Role involves shift work, potential overnight hours, and adherence to medical dispatch standards. Training and certification requirements vary by assignment and employer.