Emergency Medical Dispatcher — Life-Saving Call Center

County Emergency Communications; Morgantown (PA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Morgantown, PA, seeks Emergency Medical Dispatchers to receive and triage medical calls, verify locations, and coordinate ambulance resources. The role may require overnight shifts and overtime, with EPA-compliant protocols and ongoing training.

Training opportunities and certification support are commonly provided by the employer. Applicants should have a high school diploma or equivalent; CPR and additional coursework may be required.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Morgantown, PA, seeks Emergency Medical Dispatchers to receive and triage medical calls, verify locations, and coordinate ambulance resources. The role may require overnight shifts and overtime, with EPA-compliant protocols and ongoing training.

Training opportunities and certification support are commonly provided by the employer. Applicants should have a high school diploma or equivalent; CPR and additional coursework may be required.