EMS Dispatcher — 24/7 Critical Call Center

Emergency Telecommunicator Services; East Butler (Butler County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in East Butler, PA is seeking Emergency Medical Dispatchers to support urgent medical responses. The role involves receiving calls, confirming locations, and coordinating ambulance resources within approved protocols.

Responsibilities include gathering patient data, prioritizing responses, and providing protocol-based instructions. Candidates may need CPR certification and, depending on the vacancy, EMT/paramedic credentials or dispatcher certification.

Qualifications

• High school diploma or GED required.
• CPR certification may be required; EMT or paramedic credentials may not be universal requirements.
• Current Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

Emergency Telecommunicator Services in East Butler, PA is seeking Emergency Medical Dispatchers to support urgent medical responses. The role involves receiving calls, confirming locations, and coordinating ambulance resources within approved protocols.

Responsibilities include gathering patient data, prioritizing responses, and providing protocol-based instructions. Candidates may need CPR certification and, depending on the vacancy, EMT/paramedic credentials or dispatcher certification.