Emergency Medical Dispatcher: Life-Saving Communications Pro

County Emergency Communications; North Vandergrift (PA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in East Vandergrift, PA is seeking Emergency Medical Dispatcher opportunities. You will receive medical emergency calls, verify locations and contact details, and coordinate ambulance resources following established protocols.

Responsibilities include documenting calls, relaying information to responders, and adhering to quality-review processes while working in a continuous-operation environment with possible overnight shifts and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in East Vandergrift, PA is seeking Emergency Medical Dispatcher opportunities. You will receive medical emergency calls, verify locations and contact details, and coordinate ambulance resources following established protocols.

Responsibilities include documenting calls, relaying information to responders, and adhering to quality-review processes while working in a continuous-operation environment with possible overnight shifts and overtime.