24/7 Emergency Medical Dispatcher – Critical Response

Emergency Telecommunicator Services; Milton (Northumberland County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Milton, PA seeks qualified Emergency Medical Dispatchers to handle high-stakes calls, verify locations and details, and coordinate ambulance resources using approved protocols.

Requires a high school diploma or equivalent; CPR certification may be required, and EMT/paramedic credentials are not universally required. Expect varied shifts, including overnight, weekends, and overtime, with ongoing training and adherence to dispatch protocols.

Qualifications

• High school diploma or equivalent required; some agencies sponsor training.
• CPR certification may be required; EMT/paramedic credentials are not universal.
• Consult the vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

CPR certification

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Milton, PA seeks qualified Emergency Medical Dispatchers to handle high-stakes calls, verify locations and details, and coordinate ambulance resources using approved protocols.

Requires a high school diploma or equivalent; CPR certification may be required, and EMT/paramedic credentials are not universally required. Expect varied shifts, including overnight, weekends, and overtime, with ongoing training and adherence to dispatch protocols.