Emergency Medical Dispatcher — 24/7 Critical Response

Emergency Telecommunicator Services; Cherryville (PA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers to support urgent medical calls in Cherryville, PA. Responsibilities include confirming location and details, gathering patient information, and coordinating ambulance resources under approved protocols.

Applicants typically hold a high school diploma; some vacancies sponsor training and EMS certification. CPR may be required; EMT or paramedic credentials are not universally required and depend on the vacancy.

Qualifications

• High school diploma or equivalent commonly required; some vacancies sponsor training.
• EMD certification may be required or pursued after appointment; consult vacancy.
• Experience with approved emergency dispatch protocols is preferred.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Data entry

Call handling

Education

High school diploma or equivalent

EMD certification consideration

Tools

Headset

EMD system

Job description

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers to support urgent medical calls in Cherryville, PA. Responsibilities include confirming location and details, gathering patient information, and coordinating ambulance resources under approved protocols.

Applicants typically hold a high school diploma; some vacancies sponsor training and EMS certification. CPR may be required; EMT or paramedic credentials are not universally required and depend on the vacancy.