24/7 Emergency Medical Dispatcher - Critical Communications

County Emergency Communications; Sandy (OR); On-site; USD 45,000 - 65,000; Full time

Job summary

County Emergency Communications in Sandy, Oregon seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations and details, and guide responders using approved protocols. The role offers scheduled shifts and potential overtime within a dynamic public-safety setting.

Applicants may need a high school diploma, EMD certification, CPR, and other coursework; EMT or paramedic credentials are not universally required.

Qualifications

• High school diploma or equivalent is commonly required.
• EMD certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Sandy, Oregon seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations and details, and guide responders using approved protocols. The role offers scheduled shifts and potential overtime within a dynamic public-safety setting.

Applicants may need a high school diploma, EMD certification, CPR, and other coursework; EMT or paramedic credentials are not universally required.