24/7 Emergency Dispatcher: Calm, Critical Communications

Emergency Telecommunicator Services; Preston (MS); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Professional training

Résumé du poste

Emergency Telecommunicator Services in Preston, MS is seeking 911 dispatchers to connect callers with police, fire, and medical responders. You may handle emergency and nonemergency calls, verify locations, and coordinate response while managing multiple systems.

Responsibilities include documenting details, prioritizing incidents, and relaying information accurately. Ideal candidates have a high school diploma, strong typing, listening, and communication skills; some roles require prior

Qualifications

• High school diploma or GED required; some agencies seek prior emergency communications experience.
• Accurate typing, active listening, clear speech, and ability to organize information under pressure.

Responsabilités

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into CAD systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide caller instructions within training and certification.
• Maintain accurate records and protect confidential information.

Connaissances

Typing

Active listening

Clear speech

Organizational skills

Multitasking

Formation

High school diploma or GED

Outils

CAD systems

Radio consoles

Description du poste

Emergency Telecommunicator Services in Preston, MS is seeking 911 dispatchers to connect callers with police, fire, and medical responders. You may handle emergency and nonemergency calls, verify locations, and coordinate response while managing multiple systems.

Responsibilities include documenting details, prioritizing incidents, and relaying information accurately. Ideal candidates have a high school diploma, strong typing, listening, and communication skills; some roles require prior