24/7 Emergency Dispatcher (911 Call Taker)

National Public Safety Careers; Bunkerville (NV); On-site; USD 42,000 - 54,000; Full time

Job summary

National Public Safety Careers is seeking a dedicated call taker for the United States-based emergency communications agency in Bunkerville, NV. The role involves handling 911 calls, verifying locations, and relaying information to dispatchers.

Training and certifications are required to deliver safe, timely pre-arrival instructions. Successful candidates will possess a high school diploma or equivalent, strong listening skills, accurate typing, and the ability to follow structured procedures

Qualifications

• High school diploma or equivalent.
• Strong listening and accurate typing skills.
• Ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm the incident location and caller’s callback information
• Use approved questions to identify the nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Help distressed callers focus on essential questions and instructions
• Use approved language-access and accessibility resources when needed
• Provide authorized pre-arrival instructions only within training and certification

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking a dedicated call taker for the United States-based emergency communications agency in Bunkerville, NV. The role involves handling 911 calls, verifying locations, and relaying information to dispatchers.

Training and certifications are required to deliver safe, timely pre-arrival instructions. Successful candidates will possess a high school diploma or equivalent, strong listening skills, accurate typing, and the ability to follow structured procedures