911 Call Taker – Join Essential Emergency Communications

National Public Safety Careers; Ely (NV); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Training and certification

Job summary

National Public Safety Careers seeks qualified candidates for 911 Call Taker positions in Ely, NV. Responsibilities include answering emergency and nonemergency lines, confirming locations, and documenting details for dispatch.

Applicants should have strong listening and communication skills and be able to follow structured procedures. Education typically requires a high school diploma or equivalent, with prior customer service or public safety experience helpful.

Qualifications

• High school diploma or recognized equivalent.
• Previous customer service, telephone support, or public safety experience may be helpful.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch function.
• Provide authorized pre-arrival instructions only within training and certification.

Skills

Listening

Typing speed

Verbal communication

Calm under pressure

Education

High school diploma or GED

Job description

National Public Safety Careers seeks qualified candidates for 911 Call Taker positions in Ely, NV. Responsibilities include answering emergency and nonemergency lines, confirming locations, and documenting details for dispatch.

Applicants should have strong listening and communication skills and be able to follow structured procedures. Education typically requires a high school diploma or equivalent, with prior customer service or public safety experience helpful.