Emergency 911 Call Taker – Public Safety Dispatcher

National Public Safety Careers; McDermitt (NV); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is listing 911 Call Taker opportunities in MC Dermitt, NV. Call Takers are often the first contact in emergencies, asking focused questions, confirming where help is needed, and documenting information for responders.

Shifts may include nights, weekends, holidays, and overtime, depending on staffing. Candidates need a high school diploma or equivalent; prior customer service or public safety experience is helpful.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening, typing, and communication skills.
• Assessments and certifications required by the hiring agency.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions only within training and certification.

Skills

Active listening

Accurate typing

Clear verbal communication

Procedural compliance

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

National Public Safety Careers is listing 911 Call Taker opportunities in MC Dermitt, NV. Call Takers are often the first contact in emergencies, asking focused questions, confirming where help is needed, and documenting information for responders.

Shifts may include nights, weekends, holidays, and overtime, depending on staffing. Candidates need a high school diploma or equivalent; prior customer service or public safety experience is helpful.