24/7 Emergency Call Taker — Public Safety Dispatcher

Public Safety Dispatch Network; Deer Trail (CO); Presencial; USD 40 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Resumo da oferta

Public Safety Dispatch Network is seeking 911 Call Taker opportunities in Deer Trail, CO. These roles involve taking emergency and nonemergency calls, confirming locations, and entering details into dispatch software.

Shifts may include nights, weekends, and overtime, with 24-hour operations common. Applicants should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures.

Qualificações

• Strong listening comprehension and accurate typing are required.
• Clear verbal communication and the ability to follow structured procedures are essential.
• Assessments and minimum scores are determined by the hiring agency.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Conhecimentos

Active listening

Accurate typing

Clear verbal communication

Follow procedures

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Public Safety Dispatch Network is seeking 911 Call Taker opportunities in Deer Trail, CO. These roles involve taking emergency and nonemergency calls, confirming locations, and entering details into dispatch software.

Shifts may include nights, weekends, and overtime, with 24-hour operations common. Applicants should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures.