24/7 Emergency Call Taker - Communications Specialist

Public Safety Dispatch Network; Dewittville (NY); Vor Ort; USD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Zusammenfassung

Public Safety Dispatch Network in Dewittville, NY is seeking dedicated 911 Call Takers to be the first point of contact in emergencies. You will ask focused questions, confirm locations, document information, and relay details to dispatch teams to coordinate responses.

Applicants typically have a high school diploma and strong listening, typing, and clear communication skills. Some vacancies welcome candidates with no dispatch experience; training and certifications are provided when needed.

Qualifikationen

• High school diploma or equivalent required; background in public safety or customer service helpful.
• Strong listening, typing, and communication skills essential.
• Ability to follow structured procedures; assessments may vary by agency.

Aufgaben

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller details for dispatch.
• Use approved questions to determine urgency and type of assistance.
• Enter information into call-processing or dispatch software.
• Forward incident details promptly to appropriate dispatch function.
• Provide pre-arrival instructions only within training boundaries.

Kenntnisse

Listening comprehension

Accurate typing

Clear verbal communication

Ability to follow procedures

Ausbildung

High school diploma

Tools

Dispatch software

Jobbeschreibung

Public Safety Dispatch Network in Dewittville, NY is seeking dedicated 911 Call Takers to be the first point of contact in emergencies. You will ask focused questions, confirm locations, document information, and relay details to dispatch teams to coordinate responses.

Applicants typically have a high school diploma and strong listening, typing, and clear communication skills. Some vacancies welcome candidates with no dispatch experience; training and certifications are provided when needed.