911 Call Taker: Emergency Communications Specialist (24/7)

Public Safety Dispatch Network; Town of Esopus (NY); Vor Ort; USD 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid leave

Employee assistance program

Zusammenfassung

Public Safety Dispatch Network in Port Ewen, NY seeks an 911 Call Taker to handle emergency calls, confirm locations, and document details for dispatch coordination. Training will cover required questions, data entry, and prompt information forwarding.

Role may involve rotating shifts and adherence to scheduled work hours. Applicants should have a high school diploma or equivalent, good listening skills, accurate typing, and the ability to follow structured procedures as determined by the hiring

Qualifikationen

• High school diploma or recognized equivalent.
• Strong listening comprehension and clear verbal communication.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions only within training and certification.

Ausbildung

High school diploma

Jobbeschreibung

Public Safety Dispatch Network in Port Ewen, NY seeks an 911 Call Taker to handle emergency calls, confirm locations, and document details for dispatch coordination. Training will cover required questions, data entry, and prompt information forwarding.

Role may involve rotating shifts and adherence to scheduled work hours. Applicants should have a high school diploma or equivalent, good listening skills, accurate typing, and the ability to follow structured procedures as determined by the hiring