24/7 Dispatch Specialist — Emergency & Roadside

Henry's Wrecker Service; Alexandria (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Henry's Wrecker Service in Alexandria, Virginia, is seeking a Dispatcher to manage emergency and non-emergency service calls effectively. The role involves communicating with operators, handling customer inquiries, and ensuring timely dispatch of resources.

The ideal candidate should possess strong problem-solving and multitasking abilities while providing exceptional customer service. Night and day shifts are available to fit various schedules.

Qualifications

• Ability to multitask and manage high volume calls.
• Experience with dispatching effectively and following established procedures.
• Demonstrates professionalism and active listening skills.

Responsibilities

• Efficiently dispatch operators for emergency services.
• Communicate effectively with customers regarding ETAs.
• Maintain resource management during high volume calls.

Skills

Problem-solving

Communication skills

Multitasking

GPS usage

Job description

Henry's Wrecker Service in Alexandria, Virginia, is seeking a Dispatcher to manage emergency and non-emergency service calls effectively. The role involves communicating with operators, handling customer inquiries, and ensuring timely dispatch of resources.

The ideal candidate should possess strong problem-solving and multitasking abilities while providing exceptional customer service. Night and day shifts are available to fit various schedules.