Night Shift Tow Dispatch Specialist

Kaizen Lab Inc.; Leesburg (VA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Nighttime differential pay

Job summary

Kaizen Lab Inc. is seeking a dependable Dispatcher to join their operations team in Leesburg, Virginia. The Dispatcher plays a critical role in coordinating tow truck operators and ensuring timely service delivery, making strong communication and multitasking abilities essential for success.

The ideal candidate has experience in dispatch, logistics, or a related industry. Working hours are from Sunday to Tuesday, 5 PM to 5 AM, with potential schedule adjustments based on operational needs.

Qualifications

• High school diploma or equivalent required.
• Dispatch, call center, logistics, or towing industry experience preferred.
• Strong communication, multitasking, and problem-solving skills.

Responsibilities

• Dispatch operators and equipment for emergency and non-emergency service calls.
• Monitor the status and availability of drivers and equipment throughout the shift.
• Provide exceptional customer service while handling high call volumes.

Skills

Strong communication

Multitasking

Problem-solving

Education

High school diploma or equivalent

Tools

Dispatch software

GPS mapping

Fleet management systems

Job description

Kaizen Lab Inc. is seeking a dependable Dispatcher to join their operations team in Leesburg, Virginia. The Dispatcher plays a critical role in coordinating tow truck operators and ensuring timely service delivery, making strong communication and multitasking abilities essential for success.

The ideal candidate has experience in dispatch, logistics, or a related industry. Working hours are from Sunday to Tuesday, 5 PM to 5 AM, with potential schedule adjustments based on operational needs.